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  ADVANTAGES: BENEFITS    
 

• Free and fast implementation;
• 100% Variable Costs (pay per use);
• Actual cost reduction in the region of 56%;
• Less cost per contact;
• Compatible with any system or Outsourcing already in existence;
• Optimal control of the stress and work flow levels;
• Increase in the Effectiveness of validation, location, and response;
• Automatic Script for phase transfer;
• Contact Interactivity;
• Customised reports according to strategy, segment and with client interaction;
• Reduction in management times;
• Optimization of available resources;
• Information in real time;
• Immediate contact with the target market;
• With or without human intervention;
• Available 24 hours per day / 7 days per week;
• Easy to integrate within different areas of activity and geographical areas.

 
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